Returns & Exchanges

At plusOne®, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your new fashion find isn't the perfect fit, we are here to help you find the right style or process a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

3

Ship It Back

Drop off your package at any authorized carrier location; make sure to keep your tracking receipt so you can monitor the status of your return.

4

Receive Your Refund

After our quality control team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing